Policy

Privacy & Data Security Policy

At Intellectual Property Lab, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and share information about you when you visit our website or communicate with us.

Data Received

We receive and save the following data during the course of our services:

Personal information: Your name, address, email address, phone number, and other contact information can identify you.

Technical information: This may include information about your device, such as its IP address, browser type and version, and operating system.

We may also collect and analyse the website visitors browsing behaviour.

The Data Usage

We use the information we collect about you to provide and improve our services, communicate with you, and comply with legal obligations. For example, we may use your personal information to:

• Respond to your inquiries and requests for information.
• Providing you with legal services.
• Communicate with you about updates to our services or changes to this privacy policy.
• Comply with applicable laws and regulations.

Data Sharing

We will not share your personal information with third parties without your consent unless required by law. We may share technical and usage information with service providers to help us operate and improve our website.

We take reasonable steps to protect your personal information and data shared with us from loss, misuse, and unauthorized access or disclosure. However, we cannot guarantee the absolute security of your information. We are committed to doing our best to protect your data.

Review and Amendment

We may review and amend the privacy policy from time to time. You’re encouraged to visit our web periodically for our latest privacy policy practices.

Confidentiality Policy

A strict confidentiality policy is practised at Intellectual Property Lab. We respect the clients’ privacy and maintain confidentiality for their identities and shared data. We take all reasonable measures to protect the confidentiality of client information and the legal work performed on behalf of clients.

Cancellation and Refund

If a client cancels their instructions or requests a refund before executing those instructions, the firm will refund the fee paid by the client for the cancelled or refunded instructions. However, the firm reserves the right to retain a reasonable administrative fee for processing the cancellation or refund request.

The firm will process refund requests within 30 days of receiving the request. The refund will be issued using the client's original payment method.

If the client cancels their instructions or requests a refund after executing those instructions, the firm will not be obligated to refund any fees paid by the client.

This policy is subject to change without notice.

Client Responsibilities

1. Accurate and Timely Information

The Client shall provide the firm with accurate and timely information.

2. Cooperation and Accessibility:

The Client shall cooperate with the Firm and make themselves or authorised representatives available for meetings, consultations, and other necessary interactions.

3. Fees and Expenses:

The Client shall promptly pay all fees, costs and expenses incurred by the Firm in connection with the representation.

4. Compliance with Instructions:

The Client shall follow the Firm's instructions and guidelines regarding handling confidential information, document production, and other matters necessary for data protection.

Governing Law and Modifications

1. Governing Law:

The services shall be governed by and construed per the laws of India.

2. Dispute Resolution:

Any disputes arising out of or in connection with the services shall be subject to the exclusive jurisdiction of the courts of Lucknow, India.

3. Modifications:

Any modifications or amendments to the Service Agreement shall be in writing and signed by both parties.

Clarity and Legal Protection

1. Plain Language:

The Firm strives to use clear and concise language in all communications and documents to ensure the Client understands legal matters.

2. Confidentiality:

The Firm is committed to protecting the confidentiality of the Client's information and will take reasonable steps to safeguard such information.

3. Legal Protection:

The Firm will use its best efforts to protect the Client's legal rights and interests. However, the Firm does not guarantee or promise specific outcomes or results.

4. Limitation of Liability:

The Firm's liability to the Client shall be limited to the fees paid for the services rendered. The Firm shall not be liable for indirect, incidental, or consequential damages. We act based on client instructions.

Caveat

We take due care to safeguard your data in good faith. However, we cannot guarantee cent per cent data security or confidentiality.

Contact Us

If you have questions or concerns about our privacy practices, don’t hesitate to contact us at mail@iplab.legal.